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Ep. 153 | Jason Young: Building a Healthy Volunteer Culture That Attracts and Retains Leaders

January 7, 2026
51
 min watch
Teams
Serving
People
Hospitality

In this episode, we sit down with Jason Young, leadership consultant, executive coach, speaker, professor, and author with over 25 years of experience helping organizations and churches build thriving, people-first cultures.

We explore the essential elements of creating a healthy volunteer culture that attracts and retains leaders in the church.

In this conversation, we discuss:
• Motivating volunteers beyond tasks
• Creating magnetic and joyful team environments
• Designing impactful first serve experiences
• Effective volunteer training strategies
• Retaining volunteers and preventing burnout
• Prioritizing people over roles

Join us as we dive into Building a Healthy Volunteer Culture That Attracts and Retains Leaders with Jason Young.

More About Jason Young:

Dr. Jason Young is a leadership consultant, executive coach, speaker, professor, and author with more than 25 years of experience helping organizations and churches build thriving, people-first cultures. With doctoral degrees in hospitality and leadership, Jason is known for his practical, story-driven, and research-based approach to leadership, emotional intelligence, and team health.

He has served in leadership roles on several church staffs, including Life.Church and North Point Ministries and partners with a wide range of clients, including Chick-fil-A, Delta Air Lines, Google, Global Leadership Summit, Bayside Church, among many others, to design strategies that improve guest experience, build healthy leaders, enhance team engagement, and reduce burnout.

Jason is the best-selling author of seven books. He brings warmth, care, humor, and actionable insight to every audience he serves.

Links From The Show:

Connect With Jason Young
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Website

Books & Other Resources
The Comeback Effect by Jason Young & Jonathan Malm
The Volunteer Effect by Jason Young & Jonathan Malm
Likable Leader by Jason Young & Jonathan Malm
Don't Burn Out, Burn Bright by Jason Young & Jonathan Malm
The Volunteer Survival Guide by Jason Young & Jonathan Malm
The Other Half of Church by Jim Wilder